Make us the SMART choice for easy car rental

Privacy Policy 

Smart Car Rental takes data protection and privacy very seriously. Here we explain our policies and procedures in relation to the data that we collect from you, our customer and/or website user.

What data does Smart collect, and how does Smart use it?

Booking Information: When making a rental booking, you are required to provide personal data such as your name, identification number, postal address and contact details. We will use this data for the following purposes:

process, verify and manage your booking in our system;

to confirm and guarantee your booking;

to modify or cancel your booking; 

to contact you regarding information about your booking

to manage invoices, payments, and arrears;

to manage potential claims and legal proceedings in connection with your rental.

We may also use this data to respond to law enforcement, authorities and third parties when presented with a valid court order, writ, law of Singapore or to prevent suspected illegal activity.

If you are making a booking online, you will be required to enter your payment card details to enable the payment to be processed and confirm your booking.

Personal data may be collected by several means including physical forms, website forms, telephone, email and fax.

Online Account: Customers can create an online account with Smart Car Rental on the website. You will be required to enter information such as your name and contact details which are securely stored in our customer database. This will facilitate future bookings when you sign in as member.

History of transactions: We will maintain electronic records of all rental agreements and transactions you enter into with Smart.

IP Address and Cookies: We may receive and store some information automatically. For example, we may use cookies to temporarily store your preferences to facilitate your browsing experience and optimize website operations. We also receive information such as your IP address.
 

How does Smart secure your data?

Smart strives to ensure personal data security. When you enter sensitive information online, we encrypt the information that is transmitted from your computer to our server using secure socket layer technology (SSL). We follow generally accepted industry standards to protect your personal data submitted to us, both during transmission and once we receive it. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Thus, do not enter any payment card number into fields on our website, unless that the field is specifically marked for that purpose. We do not store your credit card information on our servers. Instead, credit card payments are processed by an online payment processor.

Sharing Information

Smart will never release your personal details to any company that is not under Smart Group of Companies for marketing purposes, unless required by law to do so.

Privacy Policy updates

Any changes to this policy will be updated in our website. If you have questions or comments about privacy policy, please contact us at 64857777 or Email: sales@smartcarrental.com.sg